Effective Date: 24/06/2025

At ONTHERACK.IN, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website or interact with us through social media.

 

1. Information We Collect

We collect the following types of information:
● Personal Information: Name, phone number, email address, shipping address, billing address, payment details (processed via secure gateways).
● Order Information: Products purchased, order history, transaction details.
● Communication Data: Messages sent via Instagram, WhatsApp, email, or our website.

 

2. How We Use Your Information

We use your information to:

● Process and fulfill your orders
● Communicate with you regarding your order or queries
● Provide customer support
● Improve our products and website
● Send promotional offers, updates, and marketing messages (only if you’ve opted in)

 

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data only with:

● Trusted service providers: For payment processing, shipping, and customer support.
● Legal authorities: If required by law or for fraud prevention.

 

4. Security of Your Data

We implement standard security measures to protect your personal information. However, no online transmission is 100% secure. We encourage you to keep your login credentials confidential and avoid sharing sensitive information through unsecured channels.

 

5. Your Rights You can:

● Request access to the personal information we have about you
● Request correction or deletion of your data
● Opt-out of marketing communications at any time

To exercise these rights, please contact us at ontherack.in@gmail.com.

 

6. Third-Party Links

Our website or Instagram page may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

 

8. Contact Us

For any questions or concerns about this Privacy Policy, please reach out to us at:

ontherack.in@gmail.com
Mumbai, Maharashtra, India